Customer Testimonials

Mandarin Oriental, Miami

I had the luxury of working with PBAV and owner Ezra Norman. Over the course of several months Ezra and his team installed over half a million dollars worth of Bang & Olufsen TV's and product in 35 suites at the Mandarin Oriental in Miami. 

Mandarin Oriental is a global luxury hotel group.  The group regularly receives international recognition and awards for quality management and legendary service hospitality.

PBAV's installation, handling, and professionalism exceeded our expectations.  I highly recommend PBAV for installation and configuration of any Audio Visual needs and would definitely hire them again. 

Jason Doebrich
Director of Technology

Ezra, Norman:

At this time I would like to thank you on your very professional installation of the B&O Equipment related to the Mandarin Oriental in Miami FL, 33131.  The installation of the 29 Guest Suites, the 6 Brickell, 13 Dynasty and 10 Biscayne all were completed 1 week ahead of schedule.  Your team and staff provided knowledge of  the B&O product along with the guidelines to follow for an exceptional installation per the Mandarin Hotel standards.  The Mandarin Staff was well trained by you and your staff to have full functionality of how the B&O works within their resort.  We at Engineering Plus are also pleased to have worked with such a diversified staff that had the knowledge of the B&O equipment and would recommend working with Palm Beach Audio Visions on future projects.

Randy Stromstad

Engineering Plus LLC

March 9th, 2009

As the Hospitality Key Account Manager for Bang & Olufsen America,  I have had the pleasure of collaborating with Ezra Norman, owner of Palm Beach Audio Visions, on a number of projects.  He has been a tremendous asset to both our team and to our clients.  I would like to take this opportunity to recommend Ezra for a more expanded role within our organization.

I feel confident that he will continue to succeed in exceeding our customers expectations, as he has continuously done before.  Ezra and his team of custom installers are a dedicated member of the 'overal team' and they exemplify professionalism and luxurious service that Bang & Olufsen customers are accustomed to.  During installations, he has proven to be a take-charge person who is able to successfully develop plans and implement them; all with a first class delivery.

Though he was an asset to our installation efforts, Ezra was also extraordinarily helpful in other areas of the projects.  In addition to coordinating implementation schedules with other vendors, Ezra assumed a leadership role in Training Classes and official Handovers.

It is for these reasons that I offer high recommendations for Ezra Norman and Palm Beach Audio Visions without reservation.  His drive and abilities will truly be an asset to your efforts going forward.  If you have any questions regarding this recommendation, please do not hesitate to contact me. 


Grant P. Riley
Key Account Manager, Hospitality
Bang & Olufsen America

I would like to take this opportunity to say that working with Ezra Norman and the entire team at Palm Beach Audio Visions has been a real pleasure.  With my years of personal and professional experience in the Audio Video custom installation field, the level of professionalism and quality of the workmanship provided is second to none. 

During my tenure as Project Manager for Bang & Olufsen America,  Palm Beach Audio Visions has performed such installations I required at the Mandarin Oriental in Miami,  the Beaux Arts/Met2 in Miami and the MGM Grand in Las Vegas.  As a Project Manager it is very helpful to have personnel of this caliber on-site at all times.  This helps assure the completion of the project within in the required budget and time schedule, while maintaining all the requirements and expectations of our customers, not to mentions the highest quality standards set forth in the industry by Bang & Olufsen


Paul A. Schroeder
Installation Project Manager

Bang & Olufsen America,Inc. 


Ezra Norman's ability to recommend and install the right product for you far surpassed anyone we have dealt with in the past.

He takes a professional approach to each situation that goes far beyond his years.

If the job takes two, three, four or up to 10 hours, he doesn't leave until the task is completed and to his high level of expertise. 
There really isn't any job that Ezra cannot complete.  He is a fantastic worker and an asset to his profession and his own company. 

I would highly recommend Ezra to anyone.


Very Truly Yours,


Jeff & Cyndy Aronin


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